Terms of Sales

Welcome to KroMood, an online CBD shop offering legal CBD products. These terms of sales govern your use of our website and the purchase of our products. By placing an order with us, you agree to be bound by these terms. Please read them carefully before making a purchase.

  1. Ordering and Payment You can place an order on our website by adding products to your shopping cart, providing the required information, and completing the payment process. We accept various forms of payment, including credit/debit cards, bank transfers, and other online payment methods. By placing an order, you represent that the information you provide is accurate and complete.
  2. Product Availability and Pricing Our products are subject to availability and may be updated or discontinued without prior notice. We strive to provide accurate product descriptions and pricing information, but errors may occur. If we discover an error in the pricing of a product you have ordered, we will inform you and give you the option to either confirm the order at the correct price or cancel it. All prices are in Euros and include VAT.
  3. Shipping and Delivery We offer free shipping within the Netherlands via PostNL for all orders. Please note that delivery times may vary depending on your location and other factors beyond our control. We are not responsible for any delays, damages, or losses incurred during shipping. Once your order is shipped, you will receive a confirmation email with tracking information.
  4. Returns and Refunds We strive to provide high-quality products, but if you are not satisfied with your purchase, please contact us at [email protected] within 14 days of receiving your order. We may offer a refund or exchange for unopened, unused products in their original packaging. Return shipping costs are the responsibility of the customer. Please note that we do not accept returns for opened or used products, and refunds are subject to our discretion.
  5. Privacy and Data Protection We respect your privacy and handle your personal information in accordance with applicable laws and regulations. Please refer to our Privacy Policy for more information on how we collect, use, and protect your data.
  6. Intellectual Property All content on our website, including but not limited to text, images, logos, and trademarks, is protected by intellectual property laws and may not be used or reproduced without our written consent.
  7. Limitation of Liability We strive to provide accurate and up-to-date information on our website, but we do not guarantee the accuracy, completeness, or reliability of any content. We are not responsible for any damages or losses resulting from your use of our website or the products purchased from us.
  8. Governing Law and Jurisdiction These terms of sales are governed by the laws of the Netherlands, and any disputes arising from your use of our website or the purchase of our products shall be subject to the exclusive jurisdiction of the courts in the Netherlands.
  9. Contact Information If you have any questions or concerns regarding our terms of sales, please contact KroMood at the following address: Rivium Boulevard 27, 2909 LK Capelle aan den IJssel, Netherlands, or email us at sales@kromood.com

Thank you for choosing KroMood Pro as your CBD provider. We strive to provide high-quality products and excellent customer service.